FAQ

Our 7% fee covers all standard property management services, including tenant sourcing, rent collection, inspections, maintenance coordination, compliance, and 24/7 owner portal access. There are no hidden charges beyond this unless you request special services not included in a standard management agreement.

• 2 months free management: Once you sign with us, your first two months of property management services are provided at no cost.

• Referral bonus: If you refer another landlord who signs with us, you earn another 2 months free of management.

Yes. The comparisons shown are based on a sample property renting for $600 per week. For that property:

• A 9% fee would cost ~$2,808 annually.

• Our 7% plus free months offer brings the effective cost down significantly, yielding over $1,000 in savings.

Your actual savings will depend on your rent, location, and special circumstances, but this gives a realistic benchmark.

All client funds (rent, bonds, etc.) are held in a trust account in compliance with South Australian and national real estate regulations. This ensures your money is safe, transparent, and always accounted for.

You’ll deal directly with the business owner, not a rotating staff member. We deliberately manage fewer properties per manager so your property gets full attention and personalised service.

You can typically switch after giving your current agency any required notice (usually 14–30 days). Once notice is served, we can take over your management and implement our proactive service and savings immediately.

We coordinate all maintenance through trusted & Certified contractors and keep you informed every step of the way. You get real-time updates via your owner portal, including quotes and status reports.

Yes. Owners have 24/7 access to a secure online portal where you can view all statements, rent collection reports, maintenance activities, and more at any time.

Yes. We operate under the professional standards of the Real Estate Institute of South Australia (REISA) and adhere to all relevant compliance and regulatory requirements in property management. Also, we are certified by CBS with this number: RLA 347 266

We proactively manage rent arrears and follow legal procedures to minimise risk. If a property becomes vacant, we will immediately relist it, often before the prior lease ends, to keep your vacancy periods low.

Yes. Our management agreement includes clear exit terms. If we don’t meet your expectations, you can cancel. We’re confident you’ll stay, but we believe in accountability and clarity.